Home Transportation & Airport Transfers Arrival Guide: Punta Cana International Airport (PUJ)

Arrival Guide: Punta Cana International Airport (PUJ)

Last updated on Jan 26, 2026

Welcome to Paradise! Your smooth arrival is our priority. Since Punta Cana International Airport (PUJ) is the busiest in the Caribbean, knowing exactly where to go will save you time and stress.

Below is your guide to navigating from the plane to your private EasyCana transfer.


Step 1: Immigration & Flight Tracking

Upon landing, you will be directed to the immigration hall.

  • Requirement: Ensure you have your Dominican Republic E-Ticket QR Code ready.

  • Terminals: PUJ has two main terminals (A and B). Usually, your terminal is determined by your airline, but operational changes can occur.

đź’ˇ Pro Tip: Terminal Changes In rare cases (about 2 out of 100 flights), the airport may switch the arrival terminal last minute, which might not show instantly on tracking apps. If you are unsure where you are: Connect to the Free Airport Wi-Fi, confirm your location with an airport employee, and message us on WhatsApp. We will guide your driver to you immediately.


Step 2: The "Timeshare Corridor" (Crucial Step)

After collecting your bags and passing customs, you will walk through a corridor before reaching the exit.

  • Warning: You will see many counters and people in uniforms offering "Information," "Free Maps," or "Welcome Drinks."

  • Action: Please ignore them and keep walking. These are timeshare sales representatives, not airport officials. Stopping here can delay your exit by 20-30 minutes.


Step 3: Meeting Points by Terminal

Private drivers are not allowed to park directly at the curb; they wait in a designated lot until you are ready.

📍 If landing at Terminal A: Continue towards the passenger departure corridor; you'll see a black sign that says "Authorized Taxis" with an arrow pointing to the right. All the transportation companies are located there, and the representative will have a sign with your name and the EasyCana logo.

📍 If landing at Terminal B: Exit through the sliding doors and you’ll see a café called El Refugio right at the terminal exit. Just a bit further ahead is the area designated for all transport companies. There you’ll find many tablets and signs displaying customer names—look for yours alongside the EasyCana logo. If not, our representative will be waiting in that area holding a sign with the EasyCana logo.



Step 4: Meet & Greet

Once you identify your greeter, he will call the assigned driver who is waiting nearby and will escort you to the vehicle.


🟢 Can't find your greeter? Don't worry.

If you exit the terminal and do not see our representative immediately, please do not panic. Since we handle multiple arrivals, our greeter might be momentarily away escorting another group to their vehicle just a few yards away. We have not forgotten you.

Where to wait: Please stay in the following specific spots so we can find you easily:

  • 📍 Terminal A: Walk towards the sign that says "Authorized Taxis". Wait near the large wall that says "Welcome" (written in multiple languages).

  • 📍 Terminal B: Wait directly at "El Refugio" Cafeteria, which is located right outside the exit doors.

What to do: Connect to the free airport Wi-Fi and send us a quick message via WhatsApp, Telegram, SMS, or Email. We will immediately alert our representative to head straight to your location to receive you.